With Myma.ai, you can:
connect any sip trunking provider (or PBX, or SBC) to Myma.ai's Voice Agent.
use phone numbers that you have from your carriers and provision them directly into Myma.ai
pick a voice actor that suits your brand
automate the conversation with the customer using advanced AI models
enjoy features like barge-in, interruptions, call transfer
Configuring your carrier and phone number
We can add one or more of your Carriers / SIP trunking providers to our system. It can be a elastic SIP trunk from Twilio or any SIP provider or PBX - we integrate with anything that can send us VoIP traffic using SIP.
The main thing we need to configure when adding a carrier is the IP addresses of your sip gateways that will be sending us calls. In addition, you will provide us the IP addresses or DNS name of their SIP gateways that we can send outbound calls to. We will provide you our sip signaling address, because you will need to configure that in the carrier / SBC / PBX that will be sending us the calls.
If you are using one of the below carriers, we already have them preconfigured so we already have the settings for them:
Voxbone
TelecomsXChange
Twilio
Simwood
If you are using one of these carriers, just let us know as we have the IP addresses for them pre-configured. For all others, we will need the IP addresses from you, and below is an example of how we configure them in our systems.
Once we have configured your carrier, provide us the phone number / DID from where the Voive Agent will be receiving the calls from. We will add that as the allowed phone number/DID to receive the calls.
Twilio Setup
Here is a setup example if Myma.ai Voice Agent was receiving a call from Twilio.
Create Elastic SIP Trunk
Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from your IP communications infrastructure around the globe over a public or private connection.
Termination URIs
Configure a SIP Domain Name to uniquely identify your Termination SIP URI for this Trunk. This URI will be used by your communications infrastructure to direct SIP traffic towards Twilio.
Origination URIs
Configure the IP address provided by Myma.ai that is the entry point into Myma.ai infrastructure. This allows Myma.ai to send calls out to the Twilio trunk.
Create a number and connect it to the SIP trunk you created.
