Who is this article for?
This guide is intended for IT administrators and Microsoft 365 organization administrators responsible for managing productivity tools within their organizations. If you're looking to deploy the Myma.ai Email Assistant to help your team respond to emails faster using AI, this article will walk you through how to install the add-in using the Microsoft 365 Admin Center.
What is the Myma.ai Outlook Add-in?
Myma.ai’s Email Assistant is a Microsoft Office add-in that integrates directly with Outlook. It leverages AI to help users draft, respond to, and manage emails more efficiently.
Supported across Windows, Mac, and Outlook Online, this tool enhances inbox productivity with seamless AI-powered assistance.
Before you begin
To deploy the add-in using Microsoft’s Integrated Apps method:
You must be an Office 365 Organization Admin or hold the Exchange Admin role
Users must have one of the following license types:
Microsoft 365 Business (Basic, Standard, Premium)
Office 365 Enterprise (E1, E3, E5, F3)
Microsoft 365 Enterprise (E3, E5, F3)
Prerequisite: You must have the Office365 Organization Admin or the Exchange admin role to add an Integrated App
Step-by-Step Installation
1. Download the Install File
Log in to your Myma.ai Dashboard and download your organization’s unique XML install file for the Outlook add-in.
2. Upload Custom Appin Microsoft 365
Visit the Microsoft 365 Admin Center: https://admin.microsoft.com
Navigate to Settings → Integrated Apps
Click Upload Custom Apps
4. Select Office Add-in as the app type
5. Upload the XML file downloaded from Myma.ai
6. Choose your deployment group or assign it to all users
7. Accept the requested permissions and click Next
8. The deployment will complete
and will see the app under Deployed Apps.
All ready!
Manage User Permissions
To manage how users install or use Office add-ins:
Go to the Exchange Admin Center: https://admin.cloud.microsoft/exchange#
Navigate to Roles → User Roles
Select the role assignment policy already applied to users in your organization
Add the following roles to the policy:
• My Custom Apps
• My Marketplace Apps
• My ReadWriteMailbox Apps
5. Click Save
This ensures that users have the right permissions to install and use the Myma.ai Email Assistant.
Conclusion
Deploying the Myma.ai Email Assistant through the Microsoft 365 Admin Center gives your team a productivity edge, bringing AI directly into their inboxes to streamline communication and reduce response times. With centralized deployment, IT teams maintain full control over rollout and user access, while employees benefit from intelligent tools that simplify and accelerate their daily email tasks.
Use this guide to get started, and reach out to Myma.ai support if you need help with advanced configuration or troubleshooting.