Who is this handbook for
This handbook is for hotel managers, marketing teams, and technical staff responsible for setting up or customizing Myma.ai's Voice Agent. If you are selecting a voice that best matches your brand tone or guest demographic, this guide provides a breakdown of the available voice actors, their tones, and usage considerations.
Overview
Myma.ai's Text-to-Speech technology uses domain-specific context and language modeling to create natural, real-time voice experiences. The system accurately handles phone numbers, email addresses, and property-specific terminology, making it ideal for guest communication, reservations, and customer service automation.
All sample voice actors read the following test phrase:
“Let's test it out. Hi! I am a digital team member at the Paradise Resort. Please contact us at (321) 654-7902 or [email protected]. Did you notice the accuracy when I read the phone number and email?”
Premium Voices for Realtime streaming
These high-quality voices are ideal for live guest interactions, providing superior clarity, warmth, and pronunciation accuracy.
Actor | Tone of Voice | Sample |
Odysseus (M) | American masculine, calm, smooth, comfortable, professional | |
Thalia (F)
| American feminine, clear, confident, energetic, enthusiastic | |
Amalthea (F) | Filipino feminine, engaging, natural, cheerful | |
Andromeda (F)
| American feminine, casual, expressive, comfortable | |
Apollo (M)
| American masculine, confident, comfortable, casual | |
Arcas (M)
| American masculine, natural, smooth, clear, comfortable | |
Draco (M)
| British masculine, warm, approachable, trustworthy, baritone | |
Hyperion (M)
| Australian masculine, caring, warm, empathetic | |
Pandora (F)
| British feminine, smooth, calm, melodic, breathy |
Standard Voices for Realtime streaming
These voices are available for use but may offer less consistent handling of numbers and email addresses. They are still suitable for casual or non-critical applications.
Actor | Tone of Voice | Sample |
Athena (F)
| British feminine, smooth, calm, professional | |
Helios (M)
| British masculine, positive, comfortable, polite |
Conclusion
Choosing the right voice for your AI agent is a crucial part of delivering a branded, personalized guest experience. Whether you want a warm and trustworthy tone or a clear and energetic presence, Myma.ai offers a variety of premium and standard voice options to match your property’s identity.
Use this handbook to sample and compare the available voice actors. Once selected, the voice can be assigned through the Myma.ai Dashboard to start powering real-time conversations that sound natural and professional.
Let us know if you’d like recommendations or testing support to determine which voice performs best with your guests!