Once the Outlook add-in is installed, users with the correct permissions will be able to see the Myma.ai Email Assistant app inside Outlook.
Pin your Add-on
To make sure the app is always easy to access, we recommend pinning it so it appears on the right-hand panel every time you open Outlook.
Why Pinning is Helpful:
Faster Access: You won’t need to search for the add-in each time you want to use it.
Seamless Workflow: The AI Assistant will always be available while you read, write, and reply to emails.
Consistency Across Sessions: Even after closing and reopening Outlook, the pinned app will stay in place.
Now that your AI Email Assistant is always visible in Outlook, you can enjoy stress-free communication at your fingertips. Faster replies, clearer messages, and more time back in your day. Myma.ai makes it simple!
Key Features
Feature | Available | Details |
Outlook Versions support |
|
|
Support for Outlook for Windows (new versions) | Y |
|
Support for Outlook for Windows (old versions) | Partial | Shared mailbox support not available |
Support for Outlook for Web | Y |
|
Support for Outlook for Mac | N |
|
Feature Support |
|
|
Allow access to selected users | Y | Controlled through O365 Admin Centre and/or Outlook integration in Myma Dashboard |
Multi-Lingual | Y | Choose default language for each email address |
Shared Mailbox | Partial | Available for Outlook for Windows (new versions) and Outlook for Web. Not supported for older Outlook versions |
Reply with pre-defined templates | Y | Define templates in Outlook integration in Myma Dashboard |
Generate response with AI | Y |
|
Control response structure and length | Y | Through conversation flow in Myma Dashboard |
Include room list and room images in response | Y |
|
Include availability and rates in response | Y | Depending on integration with the ARI source e.g. PMS or CRS. Myma is integrated into most common systems. |