Introduction
Myma.ai's Digital Compendium allows your property to create a fully branded membership app, providing members with a personalized digital experience while giving your team an easy way to communicate with them. Members can access everything they need all from one convenient location.
The membership app can also include a secure member login, ensuring that exclusive content is only accessible to active members. Whether you want to share policies, exclusive offers, event information, or member only resources, the app serves as a centralized hub for your membership program.
In addition to the app, Myma.ai's Guest Messaging solution enables you to send SMS messages directly to your members, allowing you to promote upcoming events, announce special offers, provide important updates, or send personalized
communications such as birthday greetings.
Build a Customized Membership Experience
The membership app can be tailored specifically to your property's needs. You can create custom navigation menus that display content exclusively for members, providing quick access to resources such as:
Membership benefits
Member only promotions
Club policies and guidelines
Event calendars
Reservation information
Exclusive dining or activity offers
Forms and important documents
Frequently asked questions
Because the experience is fully customizable, every member sees information that is relevant to their membership.
Store Member Information
Member profiles can be imported directly into the Myma.ai dashboard, allowing your team to manage all member information in one place.
Each member profile can include:
Name
Mobile phone number
Email address
Membership start date
Date of birth
Membership status
Custom tags (such as membership tier, age group, interests, or other classifications)
Profile photo
Digital membership card
Digital membership cards can be displayed within the membership app, allowing members to easily present their membership for entry, discounts, or other on property benefits.
Create SMS Message Templates
Frequently used messages can be saved as templates, making it easy to communicate with members while maintaining consistent branding and messaging.
To create an SMS template:
Navigate to Guest Messaging.
Select Settings.
Select Templates.
Open the SMS Templates section.
Create and save your template for future use.
Templates are ideal for recurring communications such as:
Event reminders and upcoming activities
Holiday announcements
Exclusive member promotions and special offers
Property maintenance notifications
Birthday greetings
Membership renewal reminders
Facility or venue closures
Pool closures and operational updates
Send a Bulk SMS Campaign
Bulk messaging allows your team to communicate with your entire membership base in just a few clicks.
To send a bulk message:
Navigate to Digital Compendium > Members.
Select Send Message.
Review the number of eligible recipients.
Apply any desired filters, including:
Marketing consent
Membership tags
Custom member segments
Choose either:
A saved SMS template, or
A custom message
Review your audience and send the message.
This process makes it simple to notify members about:
Upcoming events
Exclusive promotions
Property announcements
Facility closures
Seasonal offerings
General membership updates
Built In Safeguards Against Duplicate Messages
Myma.ai includes intelligent guardrails designed to prevent members from receiving duplicate SMS messages.
For example, if multiple member profiles share the same mobile phone number, the platform will only send a single message to that number during a bulk campaign. This helps reduce unnecessary duplicate notifications while creating a better member experience.
Send an Individual SMS Message
If you only need to contact one member, individual SMS messages can also be sent directly from their member profile.
To send an individual message:
Navigate to Digital Compendium > Members.
Search for the desired member.
Open their member profile.
Select Send SMS.
Enter your custom message.
Send the message immediately.
This feature is ideal for personalized communications, appointment reminders, follow ups, or responding to individual member requests.
Strengthen Member Engagement
By combining a branded membership app with personalized SMS communications, Myma.ai helps properties create a more engaging and connected member experience. Members receive timely updates, exclusive offers, and easy access to the information they need, while staff benefit from streamlined communication tools and centralized member management. The result is a modern membership platform that strengthens relationships, improves operational efficiency, and enhances the overall value of your membership program.