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Connect AI Chatbot to Facebook

Receive messages from your Facebook pages right in the Myma.ai Dashboard, and automate responses by connecting to Myma.ai Chatbot.

Andy Dharmani avatar
Written by Andy Dharmani
Updated over a month ago

Introduction

Easily manage and automate conversations from your Facebook Page by integrating Facebook Messenger with the Myma.ai Chatbot. This integration allows you to centralize guest communication, automate responses, and manage all messages directly from the Myma.ai Dashboard.

Note: You must be a Facebook Page Admin to complete this integration.

How to Connect Facebook Messenger

Follow these simple steps to link your Facebook Page with Myma.ai Chatbot:

  1. Log in to the Myma.ai Dashboard at https://app.bookmebob.com.

  2. Navigate to Settings → Channels → Available Channels.

  3. Find Facebook Messenger, and click Connect.

  4. Click Login with Facebook.
    A Facebook login window will appear. Enter your credentials and complete any required two-factor authentication.

5. When prompted, click Continue as [Your Name] to allow Myma.ai to access your basic profile info.

6. Select the Facebook Page(s) you want to connect, then click Continue.
Typically, you'll select a single page that represents your property.

7. On the next screen, enable all requested permissions so the Chatbot can send and receive messages. Click Done.

8. Meta/Facebook will confirm that the connection was successful. Click OK.

9. At this point you will be redirected back to the Myma.ai Dashboard.


In the final step, select the corresponding Property to link with the Facebook Page, then click Save.

Once connected, you’ll see the AI Chatbot listed under the Active tab in Facebook's Business Integrations settings.

Multi-Property Setup

If you're managing multiple properties, you’ll need to repeat the above steps for each Facebook Page. Be sure to connect each page to the correct property in the Myma.ai Dashboard. Each Facebook Page will appear as its own channel under Connected Channels.

Once integrated each Facebook Page will show up as a separate channel under Connected Channels

All done!

You will now receive messages from your customers right in the Myma.ai Dashboard, keeping all your communications in one place. All messages will be automatically responded to by the Chatbot. You can always take control of the conversation, and respond with your own messages.

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