The Digital Compendium Overview

The Myma.ai Digital Compendium is a mobile friendly guest guide that gives guests everything they need before, during, and after their stay, all from a single link or QR code.

Instead of relying on printed directories or contacting reception, guests can instantly access property information, book services, submit requests, and interact with your AI assistant from their own device.

The Digital Compendium can be shared through QR codes, email, SMS, WhatsApp, your website, or embedded directly into your existing guest applications, making it easy for guests to stay informed and connected throughout their journey.

The Digital Compendium helps hotels improve both the guest experience and operational efficiency by giving guests instant access to important information while reducing repetitive staff inquiries.

Guests can:

Hotels benefit from:

The Digital Compendium includes support for:

To begin configuring your Digital Compendium, navigate to:

Digital Compendium → Content Manager

Here you can manage:

To customize your compendium, navigate to: Settings → Applications → Installed Apps → Your Compendium.

From here you can customize:

Every property can fully customize the appearance to match its own brand.

The Digital Compendium supports different content depending on where guests are in their journey.

Navigate to: Settings → Applications → Installed Apps →Your Compendium → Publish

Content can be displayed during:

For example:

A pre-arrival version may contain arrival instructions and upsell opportunities, while the in-house version displays room service, amenities, and housekeeping requests.

Multiple URLs can be generated for different guest journeys.

Within the Publish screen you can configure:

These settings help improve discoverability while allowing you to measure guest engagement.

Navigate to: Settings → Applications → Installed Apps →Your Compendium → Language.

Guests can choose from multiple languages when viewing the Compendium.

Content should be created separately for each language, as automatic translation is not currently supported.

Navigate to: Settings → Applications → Installed Apps →Your Compendium → Location.

Embed Google Maps using an iframe or display written directions to help guests easily find your property or nearby attractions.

Navigate to: Settings → Applications → Installed Apps →Your Compendium → Chatbot / Contact.

From here you can:

The AI assistant can answer guest questions, assist with requests, and provide instant support around the clock.

The Digital Compendium includes customizable forms for common guest requests, including:

Forms can also capture digital signatures and file attachments.

The Digital Compendium integrates with several Myma.ai solutions and third-party platforms.

Oracle Opera Cloud Integration

By connecting with Oracle Opera Cloud, the compendium automates pre-arrival communication, reservation lookups, and targeted campaign messaging. Hotels can send timely updates across guest-preferred channels such as WhatsApp, reducing manual work for staff while improving guest satisfaction.

Oracle Opera Cloud

WhatsApp Integration

Hotels can deliver high-quality WhatsApp campaigns to share pre-check-in details, promote add-ons, and send upsell offers directly to guest phones. Guests can also ask questions or make requests through WhatsApp, with responses handled automatically by Myma.ai’s AI assistant.

WhatsApp

QR Code analytics provide insights into:

These insights help optimize your guest experience over time.

Enhanced Forms

The Forms Builder includes powerful, customizable templates for pre-check-in, housekeeping, lost and found, pet waivers, and invoice requests. Hotels can capture attachments and digital signatures, streamlining requests and improving accuracy for both staff and guests.

Here is the list of available forms:

SEO and Feedback Tools

Hotels can boost discoverability and branding with customizable SEO settings, including favicon, title, subtitle, and short URL. The integrated feedback form encourages guests to share positive reviews on TripAdvisor and Google while giving hotels a chance to resolve issues quickly.

Customization and Themes

Every property can fully customize the look and feel of its compendium to reflect its unique brand identity. New design themes keep the experience fresh, while fonts, colors, and layouts can be tailored for consistency with property branding.

Insights and Analytics

QR code analytics provide actionable data on guest engagement, showing where scans take place and which services are most popular. Hotels can track menu views, measure interest in amenities, and make data-driven improvements to their offerings.

In-Stay AI Assistant

Guests can use the AI-powered assistant to place menu orders, schedule wake-up calls, or request housekeeping instantly. By automating routine interactions, hotels can provide quick, 24/7 support while reducing staff workload.

Events Calendar

Hotels can promote activities and events directly within the compendium, making it easy for guests to plan their stay. Events are displayed in a user-friendly format for both pre-stay and in-stay engagement.

Room-Specific QR Codes

Unique QR codes can be generated for each room, enabling hotels to track requests by location and deliver personalized service. For example, a housekeeping request from Room 103 is automatically tagged for quick, accurate response.

Social Sharing Images

Hotels can control how the compendium appears when shared on social media or messaging platforms, ensuring visuals remain professional, consistent, and inviting.

Custom Script Integration

The compendium supports custom scripts, allowing properties to embed maps, booking widgets, or promotional videos. These interactive features create a richer digital space where guests can book services and explore offerings in real time.

The Digital Compendium can be shared through:

Many hotels display QR codes in guest rooms, elevators, restaurants, and lobby areas to encourage usage.

Once set up, the Digital Compendium can be shared in multiple ways. Hotels can include the link on their website, send it through WhatsApp, SMS, or email, or integrate it into existing guest apps. Guests can receive it before arrival or access it on-site through QR codes placed in rooms and common areas, ensuring the experience is always just a scan away.

Myma.ai’s Digital Compendium transforms the way hotels connect with their guests. By combining convenience, personalization, and innovation, it delivers everything guests need in one place while giving hotels the tools to streamline operations, reduce workloads, and unlock new revenue opportunities. From the moment of arrival to the final checkout, the compendium ensures every interaction is effortless, memorable, and aligned with your brand.

With features designed to engage guests, empower staff, and enhance service, the Digital Compendium is more than a tool; it is the future of guest experience.