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Getting Started with Digital Compendium

Guest information at the click of a button or scan of a QR code

Andy Dharmani avatar
Written by Andy Dharmani
Updated over 2 weeks ago
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Introduction

Simplify the check-in process and provide instant answers to your guests’ questions, day or night. The Digital Compendium gives your guests everything they need at the click of a button or a quick scan of a QR code. This saves your team time and reduces workload.

The integrated AI Chatbot is designed to respond to common questions within seconds, creating a seamless and stress-free guest experience.

With the Digital Compendium, you can maintain and share a catalog of services, add-ons, and property information. This helps guests prepare in advance and reduces the number of questions your team receives.

Key features include:

✅ Check-In Information

✅ Products

✅ Information

✅ Room Service

✅ Concierge Services

✅ Getting around Information

✅ Group specific Guides

The Compendium can be shared through your website, WhatsApp, SMS, email, or embedded into your guest-facing apps.


Demo

Start by exploring the demo Digital Compendium to see what your version could look like.

Almost every element you see can be customized to match your property’s brand and style.


Digital Compendium Setup

All setup options can be found under the Digital Compendium menu.


Content Items and Categories

Go to Digital Compendium → Content Manager

You will find the following sections for content management:
• Content Items
• Categories
• Menu
• Events Calendar


Appearance & Settings

Set up your own instance of the Digital Compendium by customizing the appearance, menu, SEO settings, QR code, and more.

From the integration screen, you can configure and preview your Compendium layout.

Click on the newly available integration and from the screen below you can manage your appearance, and preview your Digital Compendium.


Sharing Compendium with Guests

Print QR Code

The easiest way to share the Compendium with in-house guests is by placing QR codes around your property.

Print your Compendium link as a QR code and display it in rooms, lobbies, elevators, and other common spaces.

You can convert your link into the QR code easily by using free online tools:

Some design examples below for inspiration on how the QR code can be displayed.


Send as an email

Include the Digital Compendium link in your pre-arrival emails. Sending it a few days before check-in helps guests become familiar with your property and available services.

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