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Offer Special Rate via AI Chatbot

One of the best ways to get direct bookings is to offer special rates via the AI Chatbot.

Andy Dharmani avatar
Written by Andy Dharmani
Updated this week

Introduction

Boost your direct bookings by offering exclusive promo rates directly through the Myma.ai AI Chatbot. This automated, user-friendly method ensures that guests receive a smooth experience from inquiry to completed booking while helping your property increase revenue and reduce third-party commissions.


Step 1: Create a Promo Code in Your Booking Engine

Set up a promotional code within your PMS, Channel Manager, or Booking Engine, depending on which system supports promo codes for your property. Ensure that the promo code is functional and can be applied directly through your Online Booking Engine.


Step 2: Configure Promo Code in Myma.ai Dashboard

Most Booking Engine will have a way to pass the promo code in the URL. Configure the Promo Code in the Myma.ai Dashboard from the Booking Engine Connect screen. The Myma.ai team can assist you with the setup.


Step 3: Receive Booking Referrals

When a guest initiates a booking-related query, the AI Chatbot will provide helpful guidance and then refer the guest to your Online Booking Engine. The referral URL will include pre-filled dates and the special promo code, making the process seamless.


Step 4: Guest Completes the Booking

Guests will land on your Booking Engine with the promo rate automatically applied and can complete the booking as they normally would. The special discount (e.g., 15% off) is clearly visible, providing extra incentive to book direct.


Conclusion

Offering special rates via your AI Chatbot is a simple yet powerful strategy to increase direct bookings, improve guest experience, and maintain control over your pricing. With just a few setup steps, you can turn your Chatbot into a high-converting booking assistant.

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