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Take Control of an Ongoing Chat
Take Control of an Ongoing Chat
Andy Dharmani avatar
Written by Andy Dharmani
Updated over a week ago

Here are the four steps to start a human chat:

1) Flashing green light suggests that your digital assistant is having a conversation right now

2) Go and click on “Take Control” to start chatting with the prospect guest

3) A Message box will appear, where you can start the chat

4) When a human agent chat is active, the icon will start blinking. You can click on this icon to go straight to the agent chat screen

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