Who is this handbook for
This handbook is for hotel operators, finance managers, and administrative staff responsible for configuring payment integrations through the aiva system. If your property is looking to offer PayPal as a convenient checkout option for guests, this guide will walk you through the required steps to connect your PayPal account to Myma.ai’s aiva platform.
Overview
To activate PayPal as a payment method within aiva, the Myma.ai team will need your PayPal Client ID. You will retrieve this from your PayPal developer account and enter it in the aiva Dashboard.
All you need is a PayPal account and access to a web browser. This step-by-step guide outlines the full process.
Step 1: Log in to the PayPal Developer Dashboard
Go to https://developer.paypal.com/home/ and log in using your PayPal credentials.
Step 2: Create a new app
Next, look at the menu bar that runs along the top of the developer dashboard.
In the top menu, select Apps and Credentials
(It may appear as “My Apps & Credentials” on a mobile device). You should see a “Default Application” listed under “REST API apps.” You can ignore this.
2. Click on the blue “Create App” button to proceed. A short form will appear.
Start by assigning a PayPal app name as "aiva Voucher System".
If asked, select App Type as "Platform".
Click on the Create App button.
Step 3: Copy the Client ID
Under Sandbox API Credentials, locate the Client ID field. Copy this long string of letters and numbers. This is what you will paste into the aiva Dashboard or share with the Myma.ai support team.
Step 4: Add the Client ID to aiva Dashboard
Log into the aiva dashboard at https://app.getaiva.com/
Go to Connect
If you have existing PayPal integration click on Edit
If you are creating new PayPal integration, click on Connect to PayPal
In the form:
• Name the integration (for example, aiva PayPal)
• Paste the Client ID you copied earlier
• Select the property you are enabling the integration for
• Click Create New Integration
Guest Experience
Once the integration is complete and live, guests will see PayPal as a payment method option during the checkout process. The user interface is simple and familiar to PayPal users, supporting a smooth and secure payment experience.
Conclusion
Adding PayPal to your property’s checkout options enables you to offer a widely trusted and user-friendly payment method to your guests. With just a few simple steps, the Myma.ai and aiva integration brings secure, seamless PayPal functionality into your property’s digital experience.
Use this handbook to complete the integration and enhance guest satisfaction at checkout. If you encounter any issues, the Myma.ai support team is available to assist with troubleshooting or advanced configuration.