Welcome to AI Phone Agents

Myma.ai is now integrated with Voice, allowing you to integrate AI phone agents into your telephony system.

Similar to the ethos of Myma.ai's messaging AI Assistants, you do not need to worry about AI models, ongoing AI optimization, and complex call flows. Input your business documents and FAQs into Myma.ai's intuitive dashboard and the Voice Agent is ready to answer customer questions. You can also choose from a variety of available templates and customize them to suit your unique business needs.

Boost your conversion rate as much as 8x by calling inbound leads the moment they fill out your website form.

Offer a 24/7 support agent to answer customers’ questions and collect their contact info to call back later.

Inbound and outbound calling for appointment scheduling, cancellation, and rescheduling

24/7 receptionist who will take incoming calls, answer questions, and transfer calls based on party availability.

A satisfaction survey to gather feedback on a recent experience with a service.

All the Voice Agents come with features that every business needs.

Transfer calls to departments, or staff based on customer request or the question asked.

Pick from a range of voices for natural-sounding audio.

Call recording feature captures audio of conversations for future reference, ensuring accuracy, and improving training and compliance.

Spoken conversations are converted into text, enabling easier record-keeping, searchability, and analysis.

Identify when negative or positive emotions are expressed, allowing timely and appropriate responses to enhance customer service and address issues proactively.

Send back SMS to customers for confirmation after the call or information like links to PDF files, or a form to fill.

Write your own conversation flows in plain language, and the voice agent will automatically recognize and use them during interactions.

Invoke APIs where needed to fetch data, trigger actions, or enhance your conversation flows.

Collect information from the caller and convert it into a ticket for follow-up and action.

It is important for a business that the AI Assistants stick to the business information and do not create unintended responses from the data from the internet. Training your personalized AI Voice Agent is easy. Just upload documents or add FAQs to the Myma.ai intuitive dashboard, and publishing them will train your personalized AI model in minutes. You can further direct the AI Voice Agent to follow a certain conversation flow as needed for your business scenario.

There are two options to choose from:

For the available voice samples, they are all narrating the following sentence:

Let's test it out. Hi! I am a digital team member at the Paradise Resort. Please contact us at (321) 654-7902 or [email protected]. Did you notice the accuracy when I read the phone number, and email?

Here are more choices but lack in a couple of areas, e.g., might not say phone numbers and email addresses too well.

Telephony integration is made possible with SIP gateway. You will forward your calls to our SIP gateway, which is standard for most telephony providers, but usually, this step needs discussions and a setup.