The Unified Inbox
The Unified Inbox provides a real-time record of all conversations between your AI and guests. From managing live chat interactions to tracking ongoing conversations, this section covers everything you need to know about using the Unified Inbox effectively.
Myma.ai Mobile App For Live ChatMyma.ai ensures there’s a seamless handoff when a human touch is necessary for your guests, flagging staff when to step in.
Staff Live Chat OptionsAgents can monitor AI Chatbot interactions in real-time and, when a human touch is needed, can seamlessly take over the conversation.
Working with TicketsA powerfully easy system for tracking, prioritizing, and responding to customer leads and guest support requests