Explore the Help Center by topic, whether you're setting up a new feature, addressing an integration issue, or enhancing guest engagement strategies. Our aim is to ensure your experience is seamless, intuitive, and focused on results. If you need more personalized support, we're here to assist you!
The Knowledge Hub is the central source of information used to train your AI, ensuring it’s equipped to assist guests accurately and effectively. Just as you would train a team member, the Knowledge Hub provides the guidance your AI needs to deliver consistent, high-quality support. Explore this section for everything you need to know about setup, ongoing maintenance, and best practices.
The Unified Inbox provides a real-time record of all conversations between your AI and guests. From managing live chat interactions to tracking ongoing conversations, this section covers everything you need to know about using the Unified Inbox effectively.
Discover how to set up, customize, and manage your Multi-Channel AI Chatbot to deliver seamless, personalized support across all guest communication channels.
Connect with your customers where they are, on the messaging platforms they use most. With Myma.ai, you can engage, nurture, convert, and support guests across a wide range of popular channels including your website, Google Maps, Facebook Messenger, Instagram, WhatsApp, and WeChat. Whether answering questions or providing real-time assistance, the platform ensures a seamless and consistent experience across every touchpoint.
A solution for every industry. Automate phone calls in hospitality, healthcare, real estate, logistics, and small business
Speed up email responses combining the power of Gen AI and APIs
Seamless integrations with the trusted apps, platforms, and technology partners that hoteliers rely on every day. From property management systems to booking engines and communication tools, Myma.ai connects effortlessly with the solutions you already use to streamline operations and enhance the guest experience.
Compendium solution provides everything your customers need at the click of a button
Maximize revenue with branded discounts, incentives, value-adding and gift vouchers while enjoying total control of the entire process.