The Knowledge Hub
The Knowledge Hub is the central source of information used to train your AI, ensuring it’s equipped to assist guests accurately and effectively. Just as you would train a team member, the Knowledge Hub provides the guidance your AI needs to deliver consistent, high-quality support. Explore this section for everything you need to know about setup, ongoing maintenance, and best practices.
By Team and 1 other2 authors5 articles
- Guide to Setting up Knowledge HubContent Management System (CMS) for your AI Chatbot.
- Web Widget MenusDesigning Interactive Menus for Your Chatbot
- Guide to Setting Up Conversation FlowsA step-by-step approach to designing, configuring, and optimizing automated interactions
- Validating and Troubleshooting AI ResponsesHow to Troubleshoot and Identify the Source of Information
- The Key to a Smarter Chatbot? Missed ResponsesLearn how to leverage the Missed Responses feature to continuously train your AI chatbot and improve its accuracy.